Skip to main content
News

Ordering at McDonald's in Japan just got a lot more strict

New rules limits how customers can modify burgers, fries, drinks, and desserts in an effort to maintain the chain's product standards.
Marcus Persson Updated 2 July 2026

Fast-food giant McDonald's has introduced stricter rules in Japan that limit the number of custom orders that were previously possible. The changes took effect on July 1 and are justified by the restaurant chain's desire to ensure that all products are served in accordance with the company's own quality standards.

According to information now displayed in Japanese McDonald's restaurants, it is no longer possible to request extra or reduced amounts of ingredients such as sauce, onions, or pickles. Nor can customers request more or less salt, more ice, etc.

Some limited customisation options still exist. However, they are far more restricted than before, and it remains unclear whether this policy will spread beyond Japan or remain confined to that country.

Full profile 2,499 published articles
Why trust Gamereactor
23 Editions Each with its own newsroom and its own scores.
1998 Publishing since Independently owned for the whole of it.
100% Hands-on Written from time with the game, never press material.
1–10 Network Score Every edition’s score, averaged and shown.