The launch of Sim City has been troubled to say the least. Issues serverside has prevented players to enjoy the game as it requires a connection at all times.
Maxis label manager Lucy Bradshaw took to the official website to let people know what was going on and to announce everyone who has bought Sim City will be compensated with a free game.
"The good news is that SimCity is a solid hit in all major markets. The consensus among critics and players is that this is fundamentally a great game. But this SimCity is made to be played online, and if you can't get a stable connection, you're NOT having a good experience. So we're not going to rest until we've fixed the remaining server issues.
And to get us back in your good graces, we're going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game."