Skip to main content
News

Xbox content and services, gaming revenue, and hardware revenue all down in latest financial results

Xbox CEO Asha Sharma explains there is "work to do".
Ben Lyons Senior Editor 30 April 2026

The latest financial report from Microsoft has been shared and in this information, pertaining to Q3 2026, it's become clear that Xbox is facing a bit of a downward trend from a financial perspective.

The data shows that Xbox is down across the board, with content and services revenue falling by 5% while gaming revenue also slumps by 7%. This is only worsened by a whopping drop in hardware revenue amounting to 33%.

It should be said that while this looks poor in writing, Microsoft did expect revenue decline in this quarter, but not quite as much as has been reported. This is something that Microsoft CFO Amy Hood has spoken about in the accompanying earnings call, explaining the following.

"In Xbox content and services we expect revenue to decline in the low teens. Reflecting a prior year comparable that benefited from strong first party content as well as the recent price changes for Xbox Game Pass, as we focus on delivering more value to gamers. Hardware revenue should decline year over year."

Xbox CEO Asha Sharma has since spoken up about this data too, noting that there is "work to do" even despite the progress that has been made.

"Xbox earnings today. While we have made progress expanding the business and our margins, player and revenue growth has not yet met our ambition. We know we have work to do to earn every player today and into the future."

https://x.com/asha_shar/status/2049626519035887990

It should also be noted that Microsoft expects certain major declines in revenue, especially on the hardware front as Xbox Series X/S are set to celebrate their sixth birthdays this year. Likewise, even with this less than desirable picture in mind, Microsoft boss Satya Nadella did note that over the period Xbox set "monthly records" in regards to active users and game streaming hours from the Xbox division.

Senior Editor Ben was a Senior Editor at Gamereactor UK. When he wasn’t writing, editing or filming for Gamereactor, he could usually be found playing an FPS or getting lost in a sprawling RPG.
Full profile Gamereactor author since October 2020 · 18,577 published articles
Why trust Gamereactor
23 Editions Each with its own newsroom and its own scores.
1998 Publishing since Independently owned for the whole of it.
100% Hands-on Written from time with the game, never press material.
1–10 Network Score Every edition’s score, averaged and shown.