As we reported back in November, GAME had an exclusive collector's edition of Resident Evil 7 that customers could pre-order for £99.99, including a replica of the Mansion from the game. Well, it seems this Mansion is the very reason why GAME have had to recently announce they are unable to send these collector's editions to customers.
"Unfortunately, the Mansion Replica statues that formed part of our Resident Evil 7 Collector's Edition have arrived damaged from the manufacturer, Link Digital Spirit, and we are unable to send on to our customers," the email to customers reads (via Eurogamer). "Because of this we are unable to fulfil this order and will be refunding any payments taken. Whilst this is beyond our control, we recognise that this is disappointing. We will therefore be gifting £10 worth of GAME reward points to your account which you can spend online or in-store."
"We are aware of various issues with the Resident Evil 7 Collector's Edition and are working on a solution that is in our customers best interest," GAME and Capcom also said in a statement. "If you have purchased or pre-ordered this item through GAME their customer service department will be in touch with regards to your order. Alternatively please contact the Manufacturers Customer Support at [email protected]"
Did you pre-order the Mansion, and if so, was that the key thing you were looking forward to in the collector's edition?