In the wake of Hello Games' recently released space game No Man's Sky not exactly meeting everyone's expectations (let's just leave it at that), the number of people seeking refunds for the game has reached levels we seldom see in the industry. This is true for both versions of the game (PS4 and PC) across several stores such as Amazon, Good Old Games, the Humble Store, Steam and the Playstation Store.
On Steam however there's a general refund policy in place, that all but guarantees a refund of any game within 14 days of purchase, as long as you have not played for more than two hours.
It's a fairly straight forward system, but due to the sheer amount of refunds being claimed for No Man's Sky across the board, confusion has still appeared. Several people have claimed that you can get a refund for No Man's Sky on Steam even if you don't meet the general refund requirements, but that is simply not the case.
In fact, Valve has now put a warning up on the Steam page for the game, reiterating that there are no special rules for refunds on that particular product. If you buy it, don't like it, but still play for more than two hours, you are simply not able to get your money back.
As far as the other stores goes there might still be possibilities for a refund though, but we don't expect the flow of refunds to last indefinitely. After all, by now new buyers should be well aware that No Man's Sky is not a multiplayer game (it was never confirmed to have multiplayer, but still many expected this for some reason), doesn't feature actual day and night cycles in complete rotating solar systems, and a few other things.
Cheers, VG247.