Beware of the latest POCO X5 Pro update, it forces you to factory reset your device

Hundreds of users are reporting that their phones go into recovery mode with today's HyperOS update on 29 February.
Text: Alberto Garrido
Published 2024-02-29

Xiaomi just yesterday published its update schedule and compatible devices with the introduction of HyperOS, the new operating system for its Xiaomi, Redmi and POCO smartphones that replaces MIUI. And although for the moment it has not detailed when these updates would arrive, thousands of POCO X5 and F5 users have woken up this morning to a terrible surprise: their phone locked.

List of Xiaomi devices confirmed for the HyperOS update


Xiaomi Pad 6
Redmi Pad SE
Xiaomi 13, Xiaomi 13 Pro
Xiaomi 13 Ultra
Xiaomi 13 Lite
Xiaomi 13T and Xiaomi 13T Pro
Redmi Note 13 4G
Redmi Note 13 5G
Redmi Note 13 Pro 4G
Redmi Note 13 Pro 5G
Redmi Note 13 Pro Plus 5G
Redmi Note 12 5G
Redmi Note 12 Pro 5G
Redmi Note 12 Pro Plus 5G
Xiaomi 12
Xiaomi 12 Pro
Xiaomi 12 Lite
Xiaomi 12T
Xiaomi 12T Pro


It seems that the update that has been released globally a few hours ago completely blocks the device and forces the user to the dreaded Wipe data / Factory reset, ie delete the data, which forces to leave the factory phone, and without being able to restart it or cut the installation with Mi Assistant or Reboot Now. We don't know if there are more models affected, but users report a total lack of home information and an evident nervousness about losing all their stored personal information.

Will I lose all the photos on my phone?

At the time of writing, Xiaomi has not yet commented on the matter, but we strongly recommend that, if you have not yet started updating your device, disable automatic updates until the Chinese company makes a hotfix for the patch. Avoid updating the firmware for the time being and hold off until the company releases information.

Screenshot after updating POCO X5 Pro with the HyperOS update today 29 February.

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