League of Legends' new Clash mode, built for tournaments, is something that we've previewed not too long ago, but the first instalment didn't go quite to plan, something that Riot Games has addressed in a post on the game's website.
"Thanks for your patience so far with Clash. The launch weekend obviously didn't go as planned, so we thought we'd share what happened, what we're doing for those of you who missed out, and what's next for Clash," it starts by saying.
We also then get an explanation of exactly what happened in the launch weekend:
"As soon as the first tournaments for Clash were starting in the Philippines and Oceania, we realised games were not starting and teams were automatically losing, something that we had not seen in this fashion or scale in internal testing or regional betas across Vietnam, Turkey, both European servers, North America, and Korea."
"We started pulling in engineers from across Riot to help triage, but because the global rollout was ongoing, we had to scramble to find a fix as soon as we could. Unfortunately, more and more regions were due to roll out while we were actively working on finding the source, forcing us to make late cancellations."
"As our confidence dropped in finding a fix on Friday and the knowledge that teams across the world were ready to go and set time aside to play, we made the call to cancel Clash for the rest of the weekend and regroup for a relaunch as soon as we could."
Riot then apologises to those affected and said that they're giving away one-time gifts to make up for it, including returning all used tickets to the accounts of those affected, as well as a Clash Orb containing a 3 win XP boost, two Clash team logos (one for MSI and the other being random) and a shard for a 750 RP skin, all of which goes as a bonus to those who were on a pending or active roster of two or more players. You can expect these in your loot tab by June 3.
What may be of more interest though is what's happening in the future, and this is what Riot had to say on the matter:
"Before we try to release Clash again, we want to be as confident as possible before announcing a new global launch date. We believe we've pinpointed the underlying issue, but we need to keep testing, and are implementing more diagnostics to see if our fixes are working out. We'll be testing Clash in one-day betas in every region. More details will follow!"
Were you affected by the issues?