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Mass Effect 3

BioWare co-founder writes to fans

Muzyka on players ME3 ending fury.

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In the wake of some scathing feedback from fans regarding the conclusion to the Mass Effect trilogy, BioWare's co-founder and general manager, Ray Muzyka, has written an open letter to fans of the series in which he explained how the company will address player feedback.

In his letter he said: "I personally believe Mass Effect 3 is the best work we've yet created. So, it's incredibly painful to receive feedback from our core fans that the game's endings were not up to their expectations."

"I believe passionately that games are an art form, and that the power of our medium flows from our audience, who are deeply involved in how the story unfolds, and who have the uncontested right to provide constructive criticism. At the same time, I also believe in and support the artistic choices made by the development team.  The team and I have been thinking hard about how to best address the comments on ME3's endings from players, while still maintaining the artistic integrity of the game."

"The reaction to the release of Mass Effect 3 has been unprecedented. On one hand, some of our loyal fans are passionately expressing their displeasure about how their game concluded; we care about this feedback, and we're planning to directly address it. However, most folks appear to agree that the game as a whole is exceptional, with more than 75 critics giving it a perfect review score and a review average in the mid-90s. Net, I'm proud of the team, but we can and must always strive to do better."

"Some of the criticism that has been delivered in the heat of passion by our most ardent fans, even if founded on valid principles, such as seeking more clarity to questions or looking for more closure, for example - has unfortunately become destructive rather than constructive. We listen and will respond to constructive criticism, but much as we will not tolerate individual attacks on our team members, we will not support or respond to destructive commentary."

To read more reaction from BioWare you can read executive producer Casey Hudson's thoughts on the matter, though it should be noted that they recommend finishing the game before reading further. When you're done there why not head over to the forum and share your thoughts.

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